CONNECTING FANS TO ARTISTS FOR OVER 30 YEARS
Ticketmaster has been operating in the UK since 1981. Recognised as the market leader in ticketing the business is constantly investing in technology innovation and has a commitment to deliver world class service across the entertainment ticketing sector. Since launching its website in May 1998, Ticketmaster has established itself as the UK’s most popular and trusted destination for tickets, offering retail and marketing support to thousands of clients every year.
With premises in London, Manchester, Stoke-on-Trent and Glasgow, the Ticketmaster UK Group of companies brings together Britain’s largest and most advanced entertainment ticketing, ecommerce and access control solutions. Selling tickets for over 70,000 UK events a year - including sport, music, performing arts, theatre and attractions - Ticketmaster offers its clients access to the very best in retail ticketing services and box office systems solutions.
YOUR LOCAL KEY CONTACTS
As the Business Development Manager for Sport, Attractions and Special Events at Ticketmaster I am fortunate to have a very diverse client base across multiple genres. Prior to joining Ticketmaster I worked for the Apollo Leisure Group where I managed a variety of concerts, touring shows and theatrical production allowing for an understanding of the many issues promoters and event organisers face when setting up events.
I also previously worked at one of the leading Event Cinema companies, bringing major sporting events live to cinema screens across the globe.
I’m a huge movie and sports fan with particular affection for Chelsea FC and the Miami Dolphins. I also enjoy the occasional Marathon.
I’ve worked in the live events industry for a number of years now already and plan to for much longer! My main area of focus is business development for TicketWeb, speaking to venues and promoters nationwide, although I look after events for Ticketmaster too. Music is my main passion I enjoy attending an eclectic mix of gigs, discovering new artists, collecting records and hitting up festivals.
I head up the growing team who operate out of London, Manchester and Glasgow.
Coming from an operational background I look at driving efficiencies within our internal processes, the aim being to ultimately benefit all of our clients in ensuring the “life of the ticket” is as smooth as possible.
I have an eclectic taste in live entertainment – a preference for Rugby and any other competitive sport, and with a young family I'm often enjoying one of the many festivals and attractions which we ticket. Music is up there but rather embarrassingly my last album purchase was a CD, and by the Beautiful South – however I'm making up for lost time by spending many hours in festival box offices – much to the delight of the teams on the ground.
I first joined Ticketmaster back in 1997 while working as a jobbing actor. After an overseas hiatus in India, Thailand and two years in Croatia, I returned to TM in 2006 to join the Group sales team in account management. With business development now my primary focus I am constantly exploring new opportunities for groups with event partners and establishing new business to business relationships here in the UK and overseas.
My first ever concert was Iron Maiden at the Hammersmith Odeon when I was fourteen and I have been a big concert fan ever since. Working with Ticketmaster has also allowed me to keep in with London’s many theatrical events which still hold a place in my heart from my time treading the boards.
I am the Business Development Director for Theatre and Comedy at Ticketmaster UK and responsible for new business developments in these genres.
I have worked in a wide variety of positions in the Industry, most recently as Managing Director of Parkwood Theatres, operating four venues across the South of England. Previously I was General Manager for The Ambassador Theatre Group at the Edinburgh Playhouse and for Live Nation UK at the Bristol Hippodrome.
Outside the obvious enjoyment I get from the regular trips to see all things theatrical, I am big sports fan, following the mighty reds of Nottingham Forest and enjoying a frustratingly bad round of golf when time allows.
As Business Development Director for North, my role is looking after and developing our wide ranging client base in Scotland and North of England.
My background is in venue management, having spent over 10 years working in live music and club venues in Glasgow, Edinburgh and Liverpool with roles ranging from Box Office to Venue Management.
During my career I’ve also had the pleasure of working a number of outdoor events and festivals in Scotland including our annual T in the Park and Belladrum festivals to one off events including Radio 1’s Big Weekend, BBC at the Quay, One Direction at Murrayfield Stadium and The Ryder Cup 2014. I also currently sit on the Board of Directors for the Scottish Music Industry Association.
Music has always been my passion and I consider myself incredibly lucky to have been part of some exciting and successful events and working with some amazing people and artists over the years. In my spare time I still enjoying going to gigs and experiencing live music as well as practising yoga and dancing badly to Madonna!
I have recently joined Ticketmaster as Business Development Director for Music after a number of years working with events, artists and brands across the globe on their ticketing, merchandising and online strategy. I have had the pleasure of working with a wide and diverse number of artists including London Grammar, Robert Plant, Richard Ashcroft and Beyoncé, and the chance to be involved in huge global events such as the Queens Jubilee in Hyde Park and Chime for Change in conjunction with Gucci in 2013.
I am very much looking forward to every ones favourite time of year – ‘Festival Season’, whether that be pitching in backstage, manning a box office or hopefully getting a chance to be out the front. Whilst not dancing in a field I use my spare time trying to cook edible meals and making up excuses of why I can’t go to the gym today.
As Ticketmaster’s Sales Executive for deals and promotions, I am always looking at how we can increase an event's profile and engage our customers by offering them a little something back. Be it money off, or a gift included in the ticket price. I enjoy working on making live events accessible to all. I have a background in theatre ticketing and tourism, working here allows me to learn about the wider aspects of ticketing and live entertainment.
I am a big theatre fan, I especially love musicals. I am not afraid to admit I know most of the words to a West End soundtrack or two. When I am not out enjoying the delights of the West End, I am often in the kitchen baking experimental cakes.
I joined the groups department about 3 and half years ago when I first moved to London after previously working in several entrepreneurial start-ups. My role within the department is to oversee the administrative and operational processes and to provide a high level support to the groups sales agents and management.
As a big tennis fan I’ve had the good fortune to have worked offsite at Wimbledon, being a theatre advisor to the players. I absolutely loved the atmosphere at Wimbledon and hearing all the roars from Murray mount and centre court whilst stuffing my face with strawberries and cream.
I’ve always been an avid theatre goer. One of the highlights of my job is that I get a chance to go and see the majority of West-end shows and outside work I also enjoy going to see a lot of off-Westend productions. Whenever I’m not gallivanting around the West-end, I like taking advantage of all the cultural aspects of London such as art museums and more importantly the wide range of amazing restaurants!!
I previously lead the groups and corporate sales team based in Manchester. I moved into a new role as a sales executive, aiming to attract a diverse range of events in the North of England for Ticketmaster, TicketWeb and Universe to work with.
I am a huge sports fan – I have a passion for football and I love watching boxing and MMA. I also enjoy watching horse racing, golf, tennis, athletics and rugby. I have a massive love for music and very broad taste. True to my northern roots, my favourite gig ever was Noel Gallagher and Jonny Marr at “Castlefield Bowls summer in the city”.
Truly international – dedicatedly local
Ticketmaster UK is part of Ticketmaster International. We operate in 20 different countries with local eCommerce sites, servicing over 230+ million customers per year. We engage with one million fans across social media platforms every day, and those who wish to pop in, we serve them through 4000+ outlets. Our 400+ customer service professionals in 12+ call centres have already spoken to 1.6 million FANS this year.
Ticketmaster is a Live Nation Entertainment, Inc company.
About Live Nation
Live Nation Entertainment (NYSE-LYV) is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.
In 2009, Live Nation sold 140 million tickets, promoted 21,000 concerts, partnered with 850 sponsors and averaged 25 million unique monthly users of its e-commerce sites. For additional information, visit www.livenation.com/investors.